Customer Service

Customer service and distribution centres based in the UK and France dedicated to providing our customers with the highest level of professional service.

Customer services

In addition to our dedicated, professional Account Managers we have highly experienced customer service teams in the UK and France who are able to answer your questions, from product queries, and availability to arranging shipments and tracking orders. The teams can be contacted Monday to Friday 08.30 to 17.30 local times.

Product guarantee

All of our products are manufactured to the highest standards and rigorously tested for quality and reliability. They come with a 100% satisfaction guarantee. If for any reason you are not satisfied, you can contact your dedicated Account Manager who will aim to resolve any issues you are experiencing, quickly and professionally.

Technical assistance

It is extremely important to PPC that we address any technical issues, quickly to ensure your business is not affected and you receive continuity of supply. All technical concerns will initially be handled by our experienced Account Managers, with the support of our team of expert BMP engineers based at our head office in the UK.

PPC Solutions UK

  • Dedicated to customers in the UK and Ireland
  • Service support team located in the head office in Accrington.
  • Team of field based account managers
  • Warehouse and distribution
  • Purchasing department
  • Export sales

PPC Solutions France

  • Dedicated to customers in France and Continental Europe
  • Service support team based in Villebon Sur Yvette (South of Paris)
  • Team of field based account managers
  • Warehouse and distribution