Service Levels

PPC Solutions believe in providing our customers with competitive prices, stock availability, easy access to ordering, reliable, high quality products and a fast order and delivery process, but more importantly we also believe in building long term relationships with our customers.

Long term customer relationships; our number one priority

Dedicated field based Account Managers

Our dedicated field based account managers are professional friendly people dedicated to helping your business reduce costs across your office automation consumables. With their extensive industry experience, they are able to analyse your needs and offer the best solutions for your business. They will visit you on a regular basis, and keep you up to date with new products to ensure your business is reducing costs on consumables at all times and increasing your profitability.

Customer service teams

It is important to PPC Solutions that you receive a reliable delivery service, products are delivered quickly and your account runs smoothly. Our friendly customer service teams are knowledgeable and highly experienced. They understand the need to provide you with high levels of service, so processing orders, promptly and efficiently is their main priority. They are easily contactable and are happy to help if you are unsure about anything to do with your delivery or account.

Ordering products

You can order by telephone fax or use our newly designed website for 24/7 ordering

Our new website has been designed to make it easier for you to find products quickly using our new powerful and intuitive search facility. To make it even easier, we have added, new photographs, product information and compatibility charts, plus stock availability confirmation at the checkout, so you can be confident that your order will be fulfilled. You can go online at any time to browse our catalogue and place your orders.

New products

In the fast moving market place, PPC's dedicated account managers and purchasing team are constantly looking at market trends to bring new products to the market place. Cheap products can be a short term solution, but they can lead to a costly machine breakdown, so PPC Solutions will only source products from our trusted suppliers who can deliver high quality, reliable products.